3/24/2024 0 Comments Lost google authenticator![]() ![]() If you get a new device, be sure to disable and then reenable 2FA on your Activision account using a supported authenticator app* on your new device. Only use a backup code when you cannot access your authenticator app (e.g., lost, broken, or new device). IMPORTANT! Backup codes should not be used as the primary way to log in to your account. ![]() Since the backup codes are mainly used when you cannot access your authenticator app, we recommend keeping your backup codes somewhere other than on the device with the app. To start, make sure you have the following documents and information with you: 1. Check your registered email mailbox and enter the Email OTP or proceed with the magic link. You will receive an Enter Email OTP prompt. Under 2-Factor Authentication, tap the toggle to turn off 2FA. Under the Security tab, select Account Password & 2FA. You need to submit a support ticket to unbind or reset your Google 2FA. Head to the Dashboard and click Settings. To help secure your AWS resources, AWS recommends that you follow the AWS Identity and Access Management (IAM) best practice of enabling multi-factor authentication (MFA) for the root user of your account. If you accidentally lost access to your email, phone, or Google Authenticator, please follow the instructions below to reset your Google 2FA. If you dont see an email from us, make sure to check your spam folder. Aug We made minor updates to some of the steps and images for resetting a lost MFA device. You must click on this link within three hours of receiving the email. Check your email for a link to reset your password. Enter your Activision account password, then enter the 6-digit authentication code from the authenticator app (listed under Activision).Īfter setting up 2FA, you will also be given ten backup codes to use if you can't access your authenticator app.īe sure to keep your backup codes somewhere safe but accessible. Enter a primary or backup email address associated with your account on, then click Send password reset email.Tap ADD ACCOUNT in the authenticator app.Go to the 2-Step Verification section of your Google Account. Microsoft Authenticator: Tap the plus (+) sign to add account and select Other for type of account If you lost your backup codes, you can revoke them and get new ones.Please make sure you’ve completed this step in your Google Authenticator before tapping Next. Scan the QR code with your Google Authenticator or enter the 16-digit code manually. Google Authenticator: Tap the plus (+) sign and select Scan a QR code You’ll see a QR code and a 16-digit code.Authy: Select Add Account and Scan QR Code.Open the authenticator app to add your Activision account.If you’ve already confirmed to make other changes to your account, you will not need to confirm again. Please note: You will only need to confirm you own an account once per login session.Enter the code to confirm you’re the owner of the account. Create a new set of recovery codes following the directions in the Add 2. You will need to enter the new code that is displayed in the app if the previous code did not work. Make sure youre entering a code that is currently active. Check your inbox for an email with a code. Authentication App 2-Step Verification codes only work when displayed in the app.Select ENABLE TWO-FACTOR AUTHENTICATION.Download and install a supported authenticator app* on your smartphone or tablet.I'm puzzled as to how this could have happened. I've already read the Apple support pages and I don't think I can restore. What might have caused this so that I can prevent this in the future? This seems like a very sensitive or buggy feature - or the interoperability of the codes across devices, combined with icloud backup, is buggy.Īny help would be appreciated.Is there any way to retrieve the authenticator codes from a iphone/ipad backup?.Now, I went to use the authenticator app and only a subset of the codes remain on each device- and the ones that remain are not even the same across all devices. I updated one of the phones and the ipad to iOS/IpadOS 15.0.2. I then confirmed on each device that it had the same list of authenticator codes as the others.Īfter all lists were de-duped. In such scenarios, Google Support is limited in its ability to assist. ![]() This means that if the device is lost, the stored data, including the access codes for 2-Factor Authentication (2FA), is irretrievably lost as well. So I went through each device and deleted the duplicate set. Google Authenticator is designed to prioritize security by storing all authentication data locally on the users device. each device had a couple lists of the same codes). I noticed that each device had duplicate entries of the same codes (i.e. I have Google Authenticator replicated acc\ross two iphones and an ipad. ![]()
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